This book by Amy C. Edmondson expresses the ways to create a Psychological Safety in the workplace for learning, innovation and growth.
Psychological Safety is broadly defined as a climate in which people are comfortable expressing and being themselves. People feel their workplace is an environment where they can speak up, oﬀer ideas, and ask questions without fear of being punished or embarrassed.
Anyone can help create psychological safety. Sometimes, all people have to do is ask a good question. They can create psychological safety by choosing to listen actively to what others say and by responding with interest, building on their ideas, or giving feedback.
It helps us to believe,
- Change is possible – cultures can, and must, change if organizations are to thrive in a knowledge-intensive world
- Removing the mask – Removing our mask helps others removing theirs which means acting as if you feel psychologically safe, even if you might not be fully there yet. Sometimes, you have to take an interpersonal risk to lower interpersonal risk
- Being Vulnerable – Be willing to be vulnerable and be open about your mistakes so others feel safe
Following are some of the pictorial key takeaways: